I had everything booked through Groovy Grapes Getaways and then they cancelled. No explanation as to why and I’m still a little miffed that they dropped the bombshell over email. I was later to find out that tour cancellation is pretty common amongst the tour operators in Australia. Sadly, it looks as though customer service isn’t a big deal in all parts of the world.
After the original offer of shifting my tour dates (ahem, consider the costs of changing flights much?), they offered to book me in tours with their competition or a full refund. The idea of taking the refund and then scrambling to get something booked last-minute was so unappealing that I took the alternative arrangement even though it wasn’t exactly what I wanted. So what I was left with in the end was the Barossa Valley Tour with Groovy Grapes, Kangaroo Island Tour with Adventure Tours, a day long train trip from Adelaide to Melbourne (something that I’m already dreading), and a Great Ocean Road and Grampians Tour with Wildlife Tours from Melbourne (yes, I’ll be backtracking which makes the train trip that much more dreadful).
Since these tours are short in length and I’m hopping from one tour operator to another as if I were on crack, the chances of meeting a tour buddy for this leg of my Australian adventures is slim to nil. I already have the taste of sour grapes lingering and the trip hasn’t even begun yet. Thanks for that Groovy Grapes.